PatientHealth Care Professional
As an Ostomate, Renew Inserts may be suitable for you, but it is important you discuss this with your Healthcare Professional, prior to receiving a starter pack.
For further information please contact us on 0800 542 0814 or send an enquiry below.
It is important to discuss your symptoms with a Healthcare Professional prior to receiving a starter pack For further information please contact us on 0800 542 0814 or send an enquiry below.
As an Ostomate, Renew Inserts may be suitable for you, but it is important you discuss this with your Healthcare Professional, prior to receiving a starter pack.
For further information please contact us on 0800 542 0814 or send an enquiry below.

Patient Support

Providing straight forward advice and guidance to patients is the single most important element of our work at Renew.

Accidental Bowel Leakage can be a challenging condition to manage, both physically and emotionally. There are a number of different ways you can receive support, to fit with your personal communication preferences.

This site contains helpful information, advice and guidance and can be used as a resource you can return to, if you would like to refresh your memory, or contact us through email, or via phone.

You can contact us using our form

Further details on our FREE home delivery service are shown below.

If you have any questions, or require additional support in receiving your prescription, please feel free to contact us:
support@renew-medical.uk
0800 542 0814 – please note that our phone lines are open 9.00am – 4pm Monday to Friday

  • Previously Assessed for ABL?

    As with most clinical conditions, it is important that you have discussed your symptoms with your GP, or specialist healthcare professional, prior to trying Renew inserts. For patients who have been assessed by their doctor, or HCP for accidental bowel leakage, we can provide a FREE starter pack, for you to assess the most appropriate size prior to receiving a prescription. You can request a FREE pack here Once you have tried Renew Inserts, you may be able to receive a prescription for your ongoing supply. This can be provided by your GP or prescribing nurse, and can be supplied through our home delivery partner, Clinidirect, or through your Chemist, or dispensing surgery. Always discuss the use of a new medical device with your clinician.

  • Yet to be assessed for ABL?

    For potential users, who are yet to be assessed by their doctor, or healthcare professional, you can request a Free Patient Information Pack, which you may wish to take to your next appointment to help facilitate discussions with your clinician. If your clinician is happy for you to try Renew Inserts, you or they can contact us to receive a FREE starter pack.

  • Product Codes

    When discussing a prescription of Renew Inserts with your GP or prescribing nurse, you may wish to provide them with the following product codes and pip codes, to assist in the process.

    Item DescriptionProduct CodeUnits per PackPIP Code
    Regular SizeFG73030393-6895
    Large SizeFG73130393-6903